Warranty & Repair FAQ's

HOW LONG DOES WARRANTY COVERAGE LAST

One year from original date of purchase (Original proof of purchase required). Warranty coverage ends when a products becomes unusable for reasons other than defects in workmanship or material.

HOW YOU CAN GET SERVICE

Should a problem arise with your Blazer unit(s) please send it (post prepaid) to the address below. Be sure to include:
  • Original dated receipt as Proof of Purchase
  • A note explaining the problem(s)
  • Your complete contact information including a phone number where you can be reached
  • Return the unit(s) to 
BLAZER PRODUCTS INC.
88 ALLEN BLVD
FARMINGDALE, NY  11735
Attn: Service Dept.

NOTE: Please sure to include some method of tracking your return. Blazer Products is not responsible for items lost in transit.

Warranteed products will be repaired or replaced, at Blazer Products'  discretion, and returned at no additional cost.
OUT OF WARRANTY SERVICE
 
For products past the one year warranty date please follow the return directions above and
  • Include $25.95 per non-warranty product 
Non-warranteed products will be repaired or replaced, at Blazer Products Inc's discretion.

WHAT IS NOT COVERED

Product failures due to misuse, abuse, or normal wear and tear are not covered by this warranty

PLEASE NOTE:
BE SURE TO EMPTY ALL ITEMS OF BUTANE GAS BEFORE RETURNING.  BE SURE TO INCLUDE SOME METHOD TO TRACK YOUR RETURN.

WARNING:
Never fill or empty any torch or lighter over a sink (or similar well) or surface depression. Butane gas is heavier than air and may collect in low spaces, and ignite if sparked. Always refill your torch in a well ventilated room and always allow gas to stabilize for 60 seconds before attempting to ignite.